Privacy Policy

Last updated 10 November 2026

This policy explains what information BeReady: RRB CBT ALP NTPC Exam ("BeReady", "the app") uses and why. We follow the Digital Personal Data Protection Act, 2023, the Digital Personal Data Protection Rules, 2025, the Information Technology Act, 2000 and the rules made under it. This policy is available in English, Hindi and Telugu; if the versions differ, the English version prevails.

Developer: BeReady is developed and published by ConchX LTD, the developer named on the Google Play page of the app.

1. Information on your device

Your practice data (answers, scores, mock test results, study progress and the exam you chose) and settings (such as language and text size) are stored only in the app's storage on your own phone or browser. They are not sent to us, except as a locked copy that only you can open when you move to a new phone (below). You can delete your practice data at any time with Profile → Reset progress, or delete everything by clearing the app's data or uninstalling the app. The last 20 doubts you asked in Ask a question, with their answers, and the number of doubts you asked today are also kept only on your phone (section 4 explains how a doubt is answered). One exception: the first time you finish a numbered mock test, a previous year pattern paper or the daily current-affairs quiz, the app sends your score and the maximum marks for that test so that it can show your rank, percentile and the top score. The score is sent without your name, email address, phone number or device details, under a random code made by the app, so it cannot be linked to you.

Move to a new phone: if you tap Make a move code (Profile → Move to a new phone), the app locks (encrypts) your practice data and settings on your phone with a key made from the code, and sends this locked copy to our database in India, where it is kept under a one-way code made from the move code. The move code itself never reaches us, so neither we nor anyone else can read the copy: only a phone where the code is typed can unlock it. The copy does not include your plan, your invite records or the name on your certificate. Your new phone deletes it as soon as it has taken it; otherwise it can no longer be read after 7 days and is deleted automatically. Anyone who has your move code can take your progress, so do not give it to anyone else.

Daily study reminder (Android app): the time you pick stays in the app on your phone, and your phone shows the reminder itself; nothing is sent to us. The app asks for permission to show notifications only when you turn the reminder on.

2. Help & support requests

When you send a request, we receive the topic you chose, your message, the email address you give for our reply, a reference number, and basic technical details (app version, language and phone or browser type) that help us fix problems. We use these only to answer and resolve your request.

3. Sign-in and payments

The app has no sign-in or accounts, so we do not collect your name or phone number. Paid plans are bought in the Android app through Google Play, which handles the payment; we never receive your card, UPI or bank details.

After a purchase, the app sends the purchase code that Google Play gives it (not your name, email or payment details) to our server in India. The server asks Google Play whether the plan is valid and confirms it. We do not store this code, except for up to 45 days if you typed a friend's invite code (section 5); your plan status is kept on your phone. For Ask a question, our server keeps only a one-way code made from it (section 4). For a plan bought at a friend's first-month price, a one-way code made from it is kept with your invite record (section 5).

To prevent fraudulent subscription claims and to investigate failed purchases, our server keeps a short technical record of each check (the plan, its status and your connection's IP address) for 30 days. It is never used for advertising or analytics and is never shared.

4. Ask a question (AI answers and Students' answers)

Ask a question first looks for the answer in our own lessons, books and questions, on your phone. This search sends nothing. Ask a question needs a plan.

If you tap "Speak your question", the speech recognition built into your phone's browser (Google Chrome) turns your voice into text; Google processes the sound under its own privacy policy. The app receives only the text, which appears in the box for you to check before you send it. We never receive or keep your voice, and the BeReady app itself has no microphone permission.

A doubt goes to our AI tutor when we have no answer for it, when you send it again, when you tap "Ask about this question" and for a follow-up question. The app then sends to our server in India: the text of your doubt, your language and the exam you chose; for "Ask about this question", that question with its options and our solution; for a follow-up, your earlier doubt and its answer; a random code made by the app, so that the server can count the day's AI answers for this phone; and your plan's purchase code, so that the server can check it (section 3). The server passes the doubt, without these codes, to Anthropic, the company that makes the AI model Claude, which writes the answer. Anthropic processes it outside India. Its terms do not allow it to use your doubt to train its models, and it deletes it within 30 days, unless it is needed to enforce its usage policy or the law requires it to be kept.

We do not store the text of the doubts you send to our AI tutor, or of its answers, on our server. To count your AI answers, the server keeps only the number used today, under a one-way code made from your plan's purchase code, which cannot be worked out from it. It also adds up what all AI answers cost each day, with nothing about who asked. Its technical logs (the time, the language, the length of each answer and your connection's IP address) are kept for 30 days to prevent misuse.

Please do not write personal details, such as your name, phone number, address or Aadhaar number, in a doubt. If you tap "Report wrong answer" and then Send, the doubt and the answer are sent to us as a Help & support request, without an email address, so that we can check the answer (section 2).

Students' answers: if you post a doubt or an answer in Students' answers, it is stored on our server in India and shown to everyone who uses the app in that language, under a student number (such as "Student 1234") made from a one-way code of the app's random code, never with your name. Unlike doubts sent to our AI tutor, these posts are stored: their text, the exam you chose, the language and the time; and, under the same one-way code, your helpful votes and reports, and how many posts, votes and reports you made today, so that the daily limits work. Before a post shows, its text (without any code) is checked by Anthropic's AI model for abuse, personal details, advertising and the other things the rules do not allow; Anthropic deletes it within 30 days, as above. Please never write personal details in a post: anyone who uses the app can read it.

You can delete your own posts in the app at any time. Moderators we choose can read reported posts, remove them and block a phone from posting (by its one-way code). Which posts are yours, your helpful votes, the students you hid and whether you agreed to the rules are kept only on your phone.

5. Invite friends (Android app only)

With Invite friends, you get 1 free month (up to 6) when a friend who typed your invite code pays for a plan, and a friend who types your code before subscribing pays a lower price for their first month. So that each phone counts only once, the Android app makes a one-way code from your phone's Android ID; the Android ID itself never leaves your phone. Your invite code is made from this code.

The app sends this code to our server in India only when you open Invite friends, tap Share on Home's invite card or type a friend's invite code; with the purchase check (section 3) after that; and, while friends who typed your code may still pay for a plan, about once a day (every 3 hours while a payment is being checked or free months are due).

Free months: if you typed a friend's invite code and then buy a plan, our server keeps that plan's purchase code (section 3) with this code, to ask Google Play whether your first payment was made and not refunded. It is deleted once the payment has counted or cannot count, and at the latest after 45 days. When you are owed free months and have a plan on this phone, the app sends that plan's purchase code once, so that Google Play can move your next payment back; it is not kept. Without a plan, our server keeps the date until which the app is open on your phone.

Under this code our server keeps your invite code, how many friends typed it and how many of them have paid, how many free months you have been given and the date until which the app is open for free; and, if you typed a friend's code, that code, when you typed it, whether you have had the friend's first-month price and whether your payment has counted (with a one-way code made from that purchase, so that one purchase counts only once). It never receives your name, phone number, contacts or answers. We use these records only to count friends, to stop a phone counting more than once and to give the friend's price and free months only to the phone that may have them; they are never used for advertising or analytics, are never shared, and are deleted 24 months after they were made.

Promo codes for creators ended on 10 November 2026: the app no longer takes them, and their records were deleted from our server.

6. What we do not do

We do not sell or rent your personal data, we do not show advertisements, and we do not use third-party analytics or tracking tools. The app never asks for your bank account, card or UPI details, PINs or passwords.

7. Service providers

The app is hosted on Google Firebase. Help & support requests, the scores used for ranks, the counts of AI answers, the invite records and the locked copies made with a move code are stored in our Google Cloud Firestore database in India; support requests are emailed to our support team through an email delivery service, only so that we can reply. AI answers in Ask a question are written by Anthropic (section 4). Posts in Students' answers are stored in the same database, and Anthropic's AI model checks them before they show (section 4). Fonts load from Google Fonts. These providers process data only to provide their service. Links to official websites (such as those of the RRBs) and other websites open in your browser under their own privacy policies.

8. How long we keep data

Support requests are deleted 12 months after they are sent, unless the law requires us to keep them longer. Practice data stays on your device until you delete it. A locked copy made with a move code is deleted as soon as your new phone takes it, and otherwise automatically after 7 days. Scores used for ranks are deleted 24 months after they are sent. The counts of AI answers are deleted automatically 3 days after your last AI answer, and each day's cost total after 40 days. Invite records are deleted 24 months after they were made, and a purchase code kept for free months (section 5) once it has counted, and at the latest after 45 days. The text of doubts sent to our AI tutor is not kept on our server (section 4). Posts in Students' answers, and the helpful votes on them, are deleted 24 months after they were posted, or at once when you or a moderator delete them; reports of posts after 12 months; the daily counts of posts after 3 days; and a block on a phone after 24 months.

9. Your rights

You can ask us to access, correct or erase the personal data we hold about you, withdraw your consent, or nominate another person to act for you, through Help & support in the app. If you are not satisfied with our response, you may approach the Data Protection Board of India.

10. Security

All connections use HTTPS, and only the people who answer support requests can see them.

A copy made with a move code is locked on your phone (AES-256 encryption) before it is sent, with a key that never leaves your phones.

11. Age

The app is meant for railway exam candidates aged 18 and above. Anyone under 18 should use it only with a parent's or guardian's consent.

12. Not a railway or government app

BeReady is not affiliated with, and does not represent, the Railway Recruitment Boards (RRBs), the Ministry of Railways, Indian Railways, or any government body.

13. Changes

If this policy changes, we will post the new version in the app and on our website with a new date.

14. Contact and Grievance Officer

For any question about this policy, or any grievance, contact us through Help & support in the app (Profile → Help & support) and choose the topic "Grievance". Our Grievance Officer will be in touch.

Contact us

Open Help & support to send us a question, a request about your data or a grievance; we reply to the email address you give. In the app: Profile → Help & support.